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Dial Number *: © 2010-2017 Cisco Systems, Inc. All rights reserved.

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Cisco.com Login Page

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If you update your Cisco.com account with your WebEx/Spark email address, you can link your accounts in the future (which enables you to access secure Cisco, WebEx, and Spark resources using your WebEx/Spark login)

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Sign in to Cisco

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or use your social media profile. New to Cisco? Create Account

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Not able login Finesse Desktop Agent - Cisco Community

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Hi - Check if you are using extension mobility or physical phone, that should be added into the application user(AXL user) - Shouldn't be a shared number.

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Finesse Agent Login Tool | Duke University OIT

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Finesse is a Cisco web-based tool for call centers that assists with automatic call distribution (ACD) so call center agents and supervisors can login in order to begin accepting calls from the ACD system. University/campus ACD users should use the login link below to access Finesse.

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Cisco Finesse Agent and Supervisor Desktop User Guide ...

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Finesse IPPA One Button log in can also be configured by the Administrator with only some of the parameters like ID and Extension. In this case, you must enter only your password to sign in. When signing out from the Finesse IPPA application, the Sign In page is displayed.

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Cannot log-in to Finesse Agent Desktop ... - Cisco Community

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Hello, I've been working with UCCX in a lab enviroment. When I try to log-in to https://UCCX_FQDN:8445 it shows "Invalid ID or password. Please try again". However, when I try to log-in to https://UCCX_FQDN:8445/cfadmin I am able to sing-in. I tried with some account and always get same result. I ha...

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User can't login to Finesse - Cisco Community

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Have u tried with any other working extn and if that also fails we can eliminate the Phone part and we if possible pls try to collect Finesse desktop logs using the below CLI command, but shld have enabled log capture in the agent login to capture these.

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Cisco Finesse Agent and Supervisor Desktop User Guide ...

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When you sign in to Cisco Finesse, the appearance of the desktop depends on whether your role is that of an agent or a supervisor. Supervisors have additional features that appear on their desktops. The supported resolution for the Finesse desktop is 1366 x 768 or higher.

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Finesse logs for user and server - Cisco Community

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How to collect logs from user PC for finesse user Go to https:///desktop/locallog Click on "sign in with persistent logging" option in the screen And attempt login. Once issue is reproduced, open another tab and browse to the above URL. We should ideally see client side logs being writ...

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Cisco Finesse Installation and Upgrade Guide, Release 12.5(1)

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Cisco Finesse requires a domain user that is configured with login and read permissions to access the AWDB. The Cisco Finesse JDBC driver is configured to use NTLMv2. Therefore, Finesse can connect to the AWDB even if the AWDB is configured to use only NTLMv2. The port for the primary and backup Administration & Data Servers must be the same.

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How to Collect finesse Logs - Cisco Community

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In Finesse Server, log in using CLI access. Issue the command to collect the desktop logs for X number of daye (example X=1) "file get activelog desktop recurs reltime days x" Give information of SFTP server/port/userID and password

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Cisco Bug: CSCvi03203 - UCCX // Finesse agent stuck at ...

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Symptom: Finesse agent tries to login and after entering the credentials it gets stuck at Signing In. Conditions: UCCX10.6(1)SU3 with different browsers (Chrome, IE, FF). This can happen on previous versions of UCCX 10.6(1) as well as later versions where this is unpatched

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Cisco Unified Contact Center Express Administration and ...

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Cisco Finesse validates the XML file to ensure that it is valid XML syntax and conforms to the Cisco Finesse schema. Step 7 To verify, log in to Cisco Finesse agent desktop as agent/Cisco Finesse supervisor desktop as supervisor and check the reports.

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Article - Login to Cisco Finesse - TeamDynamix

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Navigate to Cisco Finesse; Log in using your network credentials and your ACD queue extension. Click Sign In. Note: Must have an account set up prior to accessing Cisco Finesse. Sign in to leave feedback. 0 reviews Blank Blank. Details. Article ID: 67767 Created Wed 11/28/18 9:37 AM ...

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Cisco Bug: CSCuv11592 - Finesse show Reserved state even ...

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Symptom: Finesse shows Reserved state all the time after customer disconnects the call Conditions: We observed that 8845/65 agents got stuck in Reserved state in Finesse desktop, after customer disconnects the call STEPS: 1) Login Agents say Agent 1 (8845 or 8865) to Finesse Agent desktops 2) Customer call comes in and Agent 1 gets reserved 3) Agent1 doesn't answer the call 4)Customer ...

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Cisco DevNet: APIs, SDKs, Sandbox, and Community for Cisco ...

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Cisco Finesse Notification Service Cisco Finesse Notification Service is an instance of an OpenFire server, running as a separate process on the platform, that provides event notification from the Finesse server to any client that is subscribed to that resource. ... Deployment Type, etc.) ClientLogs - For sending client-side logging to the ...

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Knowledge Article View - IT Service Desk

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Connect to Cisco Finesse. After connecting to VPN and logging into Cisco Jabber, you can use Cisco Finesse. From a browser, navigate to Cisco Finesse. Log in with your Directory ID, password and the your five digit assigned agent extension. Top. Answer calls using Cisco Jabber and Cisco Finesse

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Cisco DevNet: APIs, SDKs, Sandbox, and Community for Cisco ...

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Cisco Finesse does not support the use of extended ASCII characters required for additional alphabets in the wrap-up reasons. You must use only ASCII characters in the 0-127 range. For example, if you add a wrap-up reason that contains the character à (ASCII 133), it does not appear correctly on the agent desktop.

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Cisco DevNet: APIs, SDKs, Sandbox, and Community for Cisco ...

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What's New in Cisco Finesse 12.5(1) Cisco Finesse REST APIs; JavaScript Library and Sample Gadgets; Communication with the Cisco Finesse Web Service. Client Requests. HTTPS Requests; Real-Time Events; API Parameter Types; Cisco Finesse API Errors; Lab Development Environment Validation with Cisco FinesseWeb Services APIs. Environment and Tools ...

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Useful Blogs

How to Make a Zoom Account on Desktop

Whether you choose to do it on your computer or your mobile device, it is entirely not hard to sign up zoom account. Suppose you plan to use the zoom, especially with the large businesses and universities turning to remote work due to the covid-19 pandemic. So this is the best idea to download the app first and then sign up. You have needed access to your email account to verify your profile and confirm a password. Once you sign up for the zoom on your phone app or your desktop, you will open your browser to keep track of appointments when working remotely. What is a zoom app?        Zoom is a video conferencing and webinar tool available to all the current, including college, university students, and business use to work remotely. It is simple to use and provide cloud-based web, video conference, and webinar solution. Furthermore, with the zoom app, you can directly have a video meeting or webinar from your computer, mobile device, or an on-campus zoom configured classroom. Zoom For Mobile Or Desktop: It’s worth bearing in mind that not all zoom meetings are equal. The zoom desktop version is kitted out, with several features unavailable on the mobile. The most obvious downside to video conferencing on mobile that the transferable offers a comparatively small screen. Furthermore, the mobile version only allows four participants to appear on the screen at once. So presenting complex charts and documents is made challenging by the small screen. Zoom for the desktop will be one of the sensible choices in large scale business meetings with colleagues or calls with multiple friends. How to Create the Zoom Account:  If you want to create the zoom account, then first you have to download the zoom installer. Then open the installer and select sign in to sign up for free. Then follow the instruction to activate your account. The instructions are given below: •           First, the people who want to open the zoom app have to click on open the zoom app on your PC. •           Then click sign in to sign in. •           Click sign up for free. •           By doing this, the zoom website will automatically open on your default browser. •           Enter your email address if you have one, and in case you don’t have one, then first make the email ID sign up for zoom. •           Then click the blue sign up button. •           Then, the next page will include a note on how to access your activation email. •           Furthermore, Open your inbox and locate the activation email. •           Click on the blue box to activate the account. •           Then, this will open the zoom sign up page in your browser. Enter your first and last name along with your password. •           Then, the second step will allow you to add colleagues at this time. Click skips this step to move on to the final step. •           Then, the final step will allow you to start a test meeting. Instead, click to go to my account. You should already be signed in on your browser. •           Reopen the zoom account app on your desktop if you would like to use the service there. Click sign in again.  •           Then enter your email address and the password and check the keep me signed in option, especially if you plan to use the service, often followed by the sign-in button to complete the login process finally. Benefits Of Zoom: You are doing a big thing, and acting as IT support should not be one because it provides straightforward purchasing and deployment with no hidden fees. It is one click to start or join any meeting, and the zoom provides easy collaboration and participant controls. Modern Communication for your Dispersed Team: One of the big benefits of the zoom app is that with the Zoom app, you can easily get your team together up to 100 participant standards or have a quick one-on-one meeting. Our HD audio and video deliver even in a low band with environments. So by this, your team can easily connect, work, and collaborate with agility. Like Live Event: Zoom provides great benefits. Zoom brings the video for the presenter, but it also adds video for the attendees; this means that the presenter you are not speaking to your computer. You are presenting to a real live audience. So when they ask questions, you can easily see and feel that what they want to know and hear their question. Full Video Replay: Zoom app also records all the videos from multiple presenters and the attendees that are part of the questions and the answer. The whole event to be captured and also include the question asked by the attendees via the chat. The attendees who could not make it can experience the event as though they were there with the full video of everyone who speaks included. Scalable: Zoom is the best app and truly scalable. The zoom provides the ability to support 500 interactive participants and up to 10000 viewers. The zoom can deal with your meeting requirements whether your business is a small business or multinational needing to connect team on every continent.
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Best Ways to Register an English Online Courses

Choosing an English online course can be a daunting task. It would be best if you considered several things, for example, audio, videos, and in any of the other cases that are a better fit for you. What will work perfectly for you? It would be best to consider some points, like knowing the language, knowing how to read and work with your schedule and from the country do you belong. The answer will determine what course you want. When to take the short course? If you wish to know how to survive your short vacation, a video or audio might be sufficient for you. Furthermore, it will allow you to understand everything with the flexibility to study whatever you want to master your test. Therefore, you must own whenever you want to master the language to get to the point where you must be comfortable in the situation whenever the situation you wish to have. Similarly, these sort of watch videos and then the online courses you wish to have in every answer and question that must-watch videos. These sorts of English typically utilize chatrooms, and the conference calls you must have. English online videos The online videos are ideal for whatever English-speaking course you know with the flexibility, but you need to sure about the master English language. Here your answer and the question sessions are not that flexible, but the opportunity you might have can make you on the right track. It is the option when you are on the video calls like Skype and other instructors to check the pronunciation. If you are working with Skype's help, there must be certain information you must have to pronounce the things more clearly for the tongue and formation placements. Things you must find while opting for the English The English course needs to be fully mastered, and for this reason, one must master the session completely. Moreover, with the help of lost in scheduling live in the course, they can be lost time, and there might be such advantages. Moreover, the largest advantages of instructions, feedback, questions, and instruction can easily happen in one session. Such a session will allow you to deal with questions and the issues that need to be done after watching the videos to learn about the mastery exam to tell you about the success of the issues.  Online English learning trend Several students are learning English now online. Moreover, some platforms and schools can connect students from all over the well-refined online English tutors. If you plan to follow the trend, you need to follow if you got the time to do so.  Study anywhere, any time Learning English online must give you freedom in terms of location and time. Furthermore, you can learn English class on the school's busy day or sign up for the weekend lessons. Moreover, time is flexible so you always up to this. Moreover, there are several things you can sign up for in the evening class, and there are several tutors during the day to help. Online platform The best thing is that you can get it with the help of your phone. Many lessons are doing with the help of Skype, WeChat, Zoom, and others. However, in such a case having an excellent connection to the internet is important. Also, several students may ask you to come online, and only after some minutes, you will see if your internet connection is working or not. Moreover, if you are serious about learning English online, you must have an external microphone and headset. Place It might be possible that you can take online lectures anytime and anywhere, but you must ensure to have a quiet place during the lessons. If you want to know what the online tutors are saying to you but might be distracted by the working of the internet, it might be possible. Furthermore, you can learn to have your concentration online.  Learning with experts No one can make you learn English online; therefore, you must go for the platform to only serve experts that can make you learn English online. It includes experts like teachers that can make you learn English online with the real knowledge and skills as the expertise of only to learn English online with the help of technology. Most importantly, teachers are the only professional who will be guiding you to take every step wisely. Affordable one to one lesson Online lessons in English are super affordable. Moreover, students have the option to enroll in every lesson they can. Several students can help you learn lessons hourly and per week as the way you want. Furthermore, this beat will help you learn language schools whenever you must sit or on the other students. Moreover, you can get to know about one-to-one lessons. Furthermore, you can get the tutor's attention, which is undivided too. Conclusion All in all, learning online English is important if it is not your native language. Learning English can be the easiest way if you are opting for online option.
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How to Fix Account Login Issue in PUBG Mobile?

PUBG mobile game is notoriously famous for all its glitches and bugs that you can see throughout the game. Mostly PUBG mobile game users are fed up with the issues they use to face while logging with the Facebook ID's help.  Likewise, there are several errors that you can see through this game. In this article, you will know how to fix all those errors and how you can resolve them.  The Problem for Logging in with the Help of Facebook ID Mostly, people who have signed in with the help of their linked Facebook account cannot sign in the back due to the login problem they face. Moreover, whenever a player encounters a problem, the notification appears on the screen of "Authentication failed." However, such a message will continue to pop up on the screen. Moreover, the error message will continue to pop up on the screen with the social media platform's help.  Solution: Such an issue was persistent during the last update, but the issue was then solved from the mobile. Moreover, the players do not need to change their account without changing their password.  Problem Persists If the problem is there and you want to improve then the PUBG mobile game, you can log in with Google ID help. It can be a problem due to the authentication error due to Facebook, and the G-play account might still be there, but you can be good to go there. Moreover, those who have linked their account to Facebook until they want PUBG to solve the issue. The PUBG mobile game problem can be solved in a few hours. Moreover, the PUBG mobile game has rolled out the next update on the 7th of May.  Solution with Update: PUBG mobile game update brings exciting content for all their users. However, the recent content can serve with the bugs that are already known to the users. The recent update also has a problem related to the login, so you can easily solve it in some hours.  Log in with the Help of Google Play Whenever you are playing PUBG with the help of google play games or the Facebook account. In this way, you can also back up the progress on your cloud. However, the recent update can solve the issue by signing into the accounts. Whenever they are trying to log in, the dialogue box will appear there, and the account will be rechecked. Sometimes you can no longer sign in to the new account with the new version of the game. But if the issue is persisting, then you need to update the account.  Check the Game Mailbox Sometimes the game guidelines can appear in the game mailbox. Moreover, it will ask the players to log out of their accounts. Sometimes it isn't easy to log back in. For all those who are having this issue, they can load the query from the loading screen. Also, you go into the settings from there, and you can get the customer service from there. Once you have got there, you can use the contact us key word for the account lost. With the help of the issue, you can also help to follow steps. Moreover, PUBG mobile is also not stable. Therefore, it is better to unlink accounts. If you have the same problems, then following the steps mentioned earlier. With the help of these tips, you can know about the features that are available to the registered users: Features of PUBG Solution Dashboard From the player dashboard, get the entire information of your past 20 to 50 matches Recent statistics of matches: averages, get totals, and other match statistics for the last 10 to 30 matches.  Current statistics for weapons: Information of weapons and the statistics for the last 30 matches.  Scoreboards: live competitions comparison for the competition of up to 4 to 10 matches.  Tournaments BETA: these matches can be easily manageable for the tournaments with the custom, team statistics, and public leaderboards.  Follow other players: moreover, you can also follow another player with the squamates or the favorite streamer for quick access to the match reports and the stats.  Save matches reports: It can help the later matches; furthermore, you can also save all your matches reports that are not on their standard matches.  How to Solve the PUBG Problem more Effectively?  For this purpose, you can also use the services. The email address that you can share with anyone for any reason You cannot ask for an email from PUBG unless you look for one.  The only ask information about this is the one when you use for your login account Moreover, it is free Conclusion All in all, if you are a wonder to know about the PUBG login problem, then you can easily cope up with it in no time. You can easily solve the problem of PUBG. Therefore, in this way, you can easily pursue playing the PUBG game in the ideal scenario.
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Face ID VS Fingerprint: Which Is More Secure?

Our data is the most precious asset for us. We have to keep it safe from cybercriminals. Therefore, we must know about security apps to protect our phone and personal data. Now the question is: Face ID VS Fingerprint; Which is more secure? And which one is to be chosen?  Fingerprints are the security key Rather than most of us rely on two critical elements of our fingerprint data that only we possess and no one else. There are two main options for those who are looking for an app to secure their devices that entirely rely on Face ID. As we know, face ID has its benefits as well as drawbacks, fingerprint also owns many benefits, drawbacks you should know. The Apple iPhone has long had Touch ID. It has a fingerprint sapphire crystal sensor which unlocks the phone only if the pattern matches. This kind of match used not just the whirl of your fingerprint. It also includes the location of your skin's clear pores to ensure that it was you who was trying to access the device. However, Apple removed the home button with the iPhone X, which can open your phone with a fingerprint. Despite it, Apple offered something unique that is Face ID.  The security level of Face ID Apple demanded a sleek front phone and removed the home button that had been the base of the device since its starting. Then it offered an alternative that was more simplistic, but few argue less secure. The owners of the mobile point at camera, face, and unlock their smartphones rather than using a fingerprint. Furthermore, it is designed to be a friction-free process. However, this one is considered less secure. Research has proven that it is possible for strangers who have similar facial features got success in gaining access to your phone. The reason is simple because the technology works on a lower resolution.  Unlike fingerprints, facial features are not at all unique.  Researchers somehow managed to use social media pictures to spoof facial recognition security. It was done even before Face ID was released. This process is more straightforward than creating fake fingerprints. However, face recognition is considered to be better than no protection at all, but it is not relatively more secure than Touch ID. Reliability It is improbable to have as catastrophic consequences as many fears. Most accidental unlockings are likely to happen between family members instead of a criminal managing to obtain access. Therefore, the reality is that facial recognition is less reliable than fingerprints for gaining access to phones and devices.  On the other hand, fingerprints have also proven to be get hacked. The fingerprint is strong enough to protect users from ordinary or opportunistic attackers which is substantially better than nothing. Moreover, if you are after quick and easy access to your phone as well as happy to trade off some security for that, then, in this case, relying on Face ID is a good alternative. However, you have to be just careful while storing vital information on your phone, which anyone could access. Authentic Security System Both Face ID, as well as fingerprint, is secured as declared by Apple. However, for the most part, that is true too. It is sporadic that a random person could unlock your phone. However, that is not the only type of attack to worry about it. While using different biometric authentication methods; Face ID and Touch ID are very similar in functioning.  When you try to log in to your iPhone either by pointing your face at the camera on the front, or you put your finger on the touch sensor, the phone immediately compares the biometric data. It reaches and detects the data that is saved in the Secure Enclave. Furthermore, there is also available a separate processor that's entire purpose is to keep your phone safe and secure. Your iPhone unlocks if the face or fingerprint matches. If not, the message will be prompted to enter your passcode. Nothing Protects You from the Government Agencies Nevertheless, any security app can ever truly protect you from a determined government agency with virtually unlimited resources who want to get access to your phone. Not only can they legally bound you for using Touch ID or Face ID to unlock your phone, but they also have access to tools like the GreyKey. Greeley can crack any iOS device passcode that will make fingerprint and Face ID useless for you. Fingerprint and Face ID are incredibly convenient, and if they are backed up with a strong passcode, then it is secure for daily use by everyone. However, they might not protect you for long if you are the target of a determined hacker or government agency.  Conclusion Both fingerprint and face ID is secure, but the fingerprint is more secure as compare to face ID. Anyone who has the same facial features as you can get access to your phone if you are using FaceID. Fingerprint ID is said to be unique as compare to FaceID.
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Can I remove the login for Cisco Finesse Log In to suggest another login?

Sure, you can. If you have another better recommendation for Cisco Finesse Log In, you can contact us via our email, send your link that navigates to that login page, we need to recheck before informing you by an email response.

If I can not login into a page, could you help me?

Firstly, you need to recheck what personal information you offer to confirm the login information is valid or not. Secondly, it is possible that the official page is temporarily suspended, so you can only wait. Or it is also possible that the links directing to the login pages are in some trouble, then you can contact us via email, we will overcome it right away.